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Usability Testing

A validated testing that reveals genuine user experiences for your product. Usability testing evaluates the ease of use and user experience of a software application or system, ensuring it meets user needs and expectations through systematic testing of its user interface and interactions.

Identifying User Pain Points

Uncovering the areas of the product that are confusing, difficult to navigate, or simply frustrating for users.

Validating Design Decisions

Provides valuable feedback on design choices, helping to validate whether the product's interface, layout, and features meet users' needs and expectations.

User Satisfaction and Retention

Helps in fine-tuning the user interface and interactions to make them more user-friendly, which in turn can lead to higher levels of customer satisfaction and increased user retention.

Time and Resources

Ultimately saves time and money in the long run by preventing costly design flaws and rework.


In the testing phase, our testers approaches the evaluation with a user-centric mindset, emulating end-user perspectives and recognizing the standards of a user-friendly digital product. We identify unclear or perplexing designs, enhance the user experience, and assess graphic interfaces from a user’s perspective. Appoint a test participant who is inside the organization, but not directly involved in the project. Gather and analyze the feedback received from the test participant.

Example :

Appoint an employee from the company to test the system as end user. Receive feedback and analyze the feedback.

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Requirement Analysis

Meticulously comprehend and analyze the functional requirements of the software. This involves a detailed examination of the specified features and functionalities to identify and prioritize elements that require testing scrutiny.


Test Planning

Develop a comprehensive test plan outlining the scope, objectives, resources, schedule, and test cases for functional testing. Define the testing environment and configurations.


Test Design

Create comprehensive test cases by aligning them with functional specifications and requirements, ensuring coverage of positive and negative scenarios, boundary cases, and robust error-handling mechanisms.


Test Execution

Execute the test cases as outlined in the test plan, observe and document the actual outcomes, and compare them to the expected results; promptly report and prioritize any identified defects.


Test Reporting

Record and report any differences found between the actual and expected results as defects, offering developers plenty information to aid comprehension and prompt resolution.



Regularly update and maintain test documentation, encompassing test cases, test plans, and any changes introduced during testing, ensuring the documentation remains thorough and serves as a reliable resource for future reference.


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